NET-A-PORTER Case Study

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The Challenge
With a rapidly growing business and ever increasing but isolated information silos, NET-A-PORTER.COM needed to find a way to better leverage its corporate information.  The business had a single reporting server that held most of the historic and current information that was required by senior management and the commercial teams, but providing rapid and customised access to this information was problematic and could only be achieved with the involvement of the company’s IT specialists.

NET-A-PORTER.COM recognised that to help sustain its business growth it needed to dramatically enhance its reporting capabilities and provide individuals across the business with the ability to access and work with information far more intuitively. “I was given a remit to develop a centralised data warehouse that could be used by business users to obtain the information that they needed, when they needed it and in a format that they could understand,” explained Nikki. “It was clear from the outset that the key driver of this project would be the provision of end-user tools that would allow business users to be self serving.”

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CONTEMPORARY's Managing Director, Andy Steer, presents
the NET-A-PORTER story

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Quick Facts

Industry
Online Retail
Business Plan
To develop and implement a business intelligence solution providing centralised data storage and flexible, customised reporting across the business.
The Result
Business users can now access company information and generate reports that deliver the results that they need, when they need it and in a format that they can understand, allowing better, faster and smarter business decisions to be made.
Products
Microsoft SQL Server, SQL Server Integration Services, SQL Server Analysis Services and ProClarity.

In their own words:

“One of the things that most impressed us was CONTEMPORARY’s policy of providing full training and knowledge transfer as an integral part of the project delivery process. This was extremely important to us and was one of the main reasons why we engaged with them in the first place.”
Nikki Irvine
NET-A-PORTER.COM
Management Information Systems Manager.