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Canadian City Mississauga Invests in BI to Help Improve Service Delivery .



The fast growing Canadian city of Mississauga has invested in Microsofts' SQL Server-based environment to help enable its long term vision of simplification and standardisation of its application, infrastructure and service management platforms.




 
 
 
 
 
 
 
 

 

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With a population of more than 695,000 residents, Mississauga is Canada's sixth largest and fastest growing city. Mississauga has produced a municipal website called eCity, this innovative community web portal that providing citizens with virtual, self-serve access to city hall 24 hours a day, seven days a week.

Mississauga is a focal point for commercial activity in Canada, and is home to 50 of Canada's Fortune 500 offices and more than 18,000 businesses within the Greater Toronto Area (GTA).

eCity's goal is to minimize the need for citizens to attend city hall physically in order to conduct business with the city, thus saving both money and time, and also of course being environmentally friendly.

Moving from Oracle to Microsoft has had major advantages for the city, “We have a long-term strategy to upgrade our existing applications and implement new business service initiatives and we found that management of the Oracle environment we were operating in was a time-intensive process for our administrators,” said Rekha Jethva, Manager Planning & Integration, City of Mississauga Corporate Services Department. “We decided to migrate our SAP application from Oracle & UNIX to a new SQL Server-based environment and we have helped saved time spent on operational and administrative tasks and CPU in licensing costs. It is already proving to be a tremendous help in integrating the City's mission-critical applications and raising the level of continuous service we can deliver to our citizens.”

The advanced features of the new system, such as 24-hour data processing and Business Intelligence (BI) reporting tools, all powered by the SQL Server 2005-powered system is allowing the City to consolidate its numerous databases, thus gaining deeper business insights as well as the ability to deliver faster results on an enterprise-class data warehousing platform.

The municipality also has plans to use the Business Process Management (BPM) and Service Oriented Architecture (SOA) capabilities of BizTalk® Server 2006 R2 to help it seamlessly share real-time data and business processes within its corporate departments.

See a full report at : www.microsoft.com/canada/media/releases/2008_02_06.mspx






 

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