Our support team are on hand to respond to your queries, questions and problems quickly and confidently, ensuring you get the most out of the platform.
CONTEMPORARY Support provides first and second line support, improving the speed, effectiveness and quality of your IT service delivery.
Most cases get a fast and efficient fix with no need to escalate the issue outside of the team, but if a more complex problem does need to be addressed, the team has direct access to senior members of the support team at SAP.
What makes the CONTEMPORARY Support Team exceptional is the powerful convergence of our people, our processes and expertise to create a highly skilled and knowledgeable team. Every person has undergone detailed and thorough product training, and is given time to keep abreast of the latest software developments.
The CONTEMPORARY Support Team provides a single point of contact for both first and second line business hours support via telephone, fax, email and through remote access where required, using Salesforce.com to track cases and the current status of each customer’s Support queries.
Call our Support Team on 01344 297650.
The CONTEMPORARY Support Team are available Monday to Thursday, 9:00am to 5:00pm, and Friday 9:00am to 4:30pm (except bank and company holidays) for CONTEMPORARY clients with support contracts.
To register for support contact us on 01344 297650, or email: support@contemporary.co.uk.
To review your support requirements contact CONTEMPORARY.
We will listen to your needs and suggest a structured and professional approach to provide a Support facility for your users.